Ada Support: Brilliant Future of Customer Service

What is Ada Support?

Ada Support is a full-service customer service automation platform that helps businesses easily resolve large volumes of customer inquiries with minimal human effort. Ada Support uses GPT-3 to analyze customers’ messages and extract the meaning behind them, providing fast and accurate responses to customer inquiries. With Ada Support, delivering exceptional customer support has never been easier.

Tag: Customer Service Automation
Release Time: 2016
Developers: Ada
Users: 307.4K

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Features of Ada Support

  • Customer Interaction Service: Ada Support uses GPT-3 to automatically analyze and respond to customer inquiries without relying on developers, improving the efficiency of serving customers.
  • Intent Recognition: Ada Support can accurately identify customer intent and respond with personalized solutions.
  • Real-time Analysis: Ada Support analyzes customer data in real time from customer interactions, helping companies understand customer needs and optimize customer support services.
  • Continuous Learning: Ada Support uses GPT-3 to continuously learn from customer interactions and continuously improve its responses, ensuring customers always receive the best service.

How to Use Ada Support?

  1. Visit the Ada Support official website, and click “GET A DEMO” in the upper right.
  2. Drag “Text” into the operation homepage, and customize the questions and responses received by customers by entering relevant text, so as to set up your customer service automation system.
  3. After setting up, Ada Support will use the GPT-3 automatic training model to analyze customer data and optimize according to your enterprise’s knowledge base, so as to identify and solve customer problems more accurately.

How to Login to Ada Support Account?

Ada’s registration and login are integrated, you only need to follow these steps:

  1. Visit the Ada Support official website, and click “GET A DEMO” in the upper right.
  2. Enter your business email address, name, company name, and job title, and select your CXP.
  3. Answer how you know about Ada, and click “GET A DEMO”.
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Ada Support Pricing

You need to click “GET A QUOTE” to get the specific price of Ada Support, click here to go directly.

Plan

Core

Advanced

Pro

Response

ANSWER: Provide standard responses to common questions.

ACTION: Address questions with personalized actions.

ANTICIPATE: Anticipate customer needs and reach out proactively.

Features

  • 1 Bot Instance
  • No-Code Builder
  • Chat and Email Handoff
  • Core +
  • Segmentation
  • Predictive Suggestion
  • Smart Detect
  • Multilingual
  • Advanced out-of-the-box Integrations
  • Advanced +
  • Proactive Campaigns
  • Proactive SMS
  • Goal, Event, and A/B Testing
  • Lead Creation
  • Data Enrichment

FAQ

What is Ada Support?

Ada Support is a full-service customer service automation platform that helps businesses easily resolve large volumes of customer inquiries with minimal human effort.

How to interact with Ada Support's chatbot?

On the Ada Support official website, you can interact with their chatbot by typing questions into the chat window at the bottom of the page.

Does Ada Support's chat bot support multiple languages?

Yes, Ada Support’s chat bot supports multiple languages including English, Spanish, French, German, Dutch, Italian and more.

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